Contact information

Contact Us – DUROSPARE

We're Here to Help!

At DUROSPARE, customer satisfaction is our priority. Whether you have questions about our electric vehicle spare parts, need help choosing the right product, want to track an order, or require after-sales assistance, our team is here to support you.

We believe in building long-term relationships through honest communication, reliable products, and excellent customer service.

Get in Touch

Store Name: DUROSPARE

Registered Business Name: Guru Harkrishan Enterprises

Website: https://durospare.com

Email Support: durospare@gmail.com

Customer Support / WhatsApp: +91 7291901867

Business Address:
WZ 283/315, Vishnu Garden,
New Delhi – 110018, India

Business Hours: [Monday–Saturday, 10:00 AM – 6:00 PM IST]

How Can We Help You?

Our customer support team can assist you with:

  • Product Inquiries: Information about EV spare parts, specifications, and vehicle compatibility.

  • Order Assistance: Order confirmation, shipping updates, and delivery tracking.

  • Returns & Replacements: Assistance with damaged, defective, missing, or incorrectly delivered products.

  • Bulk & Wholesale Orders: Inquiries from mechanics, retailers, and spare-parts businesses.

  • General Support: Questions, feedback, and suggestions.

Order-Related Support

For faster assistance, please include your order number, registered mobile number, and a brief description of your concern when contacting us.

For damaged, missing, or incorrect products, please refer to our Return and Refund Policy and share supporting photographs or an unboxing video, if available.

Customer Complaints & Grievance Redressal

We are committed to addressing customer concerns fairly and promptly.

Grievance Contact: [Harleen Singh / Designated Grievance Officer]

Email: durospare@gmail.com

Phone: +91 7291901867

Please mention "Customer Complaint – Order #[ORDER NUMBER]" in your email subject for faster identification.

Connect With DUROSPARE

Follow us on social media for the latest electric vehicle spare parts, new product launches, installation tips, special offers, and business updates.

Instagram: Follow Durospare on Instagram

Facebook: Visit Our Official Facebook Page 

YouTube: Subscribe to Our YouTube Channel

Official Website: https://durospare.com


DUROSPARE – Powering Every Ride.

Quality Products. Reliable Service. Your Trust Matters.

Thank you for choosing DUROSPARE. We look forward to serving you!