Terms & Services
Welcome
Welcome to Durospare. By accessing and using our website, purchasing products, or using our services, you agree to comply with and be bound by the following Terms & Services. Please read them carefully before using our platform.
1. Acceptance of Terms
By visiting our website, creating an account, placing an order, or using any of our services, you acknowledge that you have read, understood, and agreed to these Terms & Services.
2. Products and Services
We provide:
- EV scooter spare parts and accessories
- Battery components and charging accessories
- Repair and maintenance services
- Technical support and consultationReplacement and warranty assistance
All products and services are subject to availability.
3. Product Information
We strive to ensure that all product descriptions, specifications, pricing, and images are accurate. However, we do not guarantee that all information is error-free and reserve the right to correct any inaccuracies without prior notice.
4. Orders and Payments
- All orders are subject to confirmation and acceptance.
- Prices are displayed in the applicable currency and may change without notice.
- Full payment must be received before order processing and shipment.
- We accept secure payment methods through authorized payment gateways.
5. Shipping and Delivery
- Delivery times are estimated and may vary depending on location and courier services.
- Customers are responsible for providing accurate shipping information.
- We are not liable for delays caused by external factors beyond our control.
6. Returns and Refunds
Customers may request returns or refunds in accordance with our Return Policy.
Returns may be accepted if:
- The product is defective or damaged upon delivery.
- An incorrect product was supplied.
- The product remains unused and in its original packaging.
- Refunds will be processed after inspection and approval of the returned item.
7. Warranty
Selected spare parts may be covered under manufacturer or seller warranty.
The warranty does not cover:
- Normal wear and tear
- Improper installation
- Unauthorized modifications
- Damage caused by misuse or accidents
- Customers should retain purchase invoices for warranty claims.
8. Service Terms
For repair and maintenance services:
- Customers must provide accurate vehicle information.
- Service completion times may vary depending on part availability.
- Additional repairs discovered during inspection may require
- customer approval before proceeding.
9. User Responsibilities
Users agree to:
- Provide accurate information.
- Use the website lawfully.
- Not engage in fraudulent or harmful activities.
- Respect intellectual property rights.
10. Intellectual Property
All content on this website, including logos, images, product descriptions, designs, and text, is the property of the company and protected by applicable intellectual property laws.
Unauthorized reproduction or distribution is prohibited.
11. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for:
- Indirect or consequential damages
- Loss of profits or business opportunities
- Delays caused by third-party providers
- Improper installation or usage of purchased parts
Our liability shall be limited to the value of the purchased product or service.
12. Privacy
Customer information is handled in accordance with our Privacy Policy. We are committed to protecting your personal information and maintaining secure transactions.
13. Changes to Terms
We reserve the right to update or modify these Terms & Services at any time. Updated terms will be posted on this page with immediate effect.
14. Contact Us
If you have any questions regarding these Terms & Services, please contact us:
Email: durospare@gmail.com
Phone: +91 72919 01867
Address: WZ 283/315 Vishnu Garden, New Delhi, West Delhi, 110018
Thank you for choosing us as your trusted EV scooter spare parts and service provider.